Acceptance of Orders:
All orders submitted trough our website are confirmed by e-mail, fax or
post after submission, no order should be deemed to be
accepted with out this confirmation. All orders are fulfilled subject to
these terms and conditions. It might not be possible for us to accept
orders for certain items for delivery to certain countries.
Currency: Prices quoted
Pound Sterling or in any other currency on request, all payments are to be made in
sterling, Euros or American Dollars on request.
(Your credit card providers will charge the order in your
local billing currency)
VAT is included
and is charge only on sales to
residents of the EU making personal purchases. If a valid EU VAT number is provided
at the time of ordering, goods will be shipped to non-UK residents of the EU net of VAT.
All purchases made by customers outside the EU are charged less VAT.
quoted include delivery to the front door of your house or building within
United Kingdom, deliveries would be made within 48 hours.
Please contact us for cost and information on deliveries to other destinations.
Damage in Transit:
After leaving the factory all goods are insured by our forwarder against
damage, if you do receive damaged goods, please retain all
relevant documentation so that an insurance claim can be made against the
forwarders insurers. If you receive a battered parcel, note the fact on the delivery note, even
before you open the package to examine the contents. If you are unable to open
and inspect a package in the presence of the forwarder, make sure that you sign for it as
"Unable to inspect goods on delivery" or
similar to warn the forwarder that a claim may be forthcoming, for goods
with a value over £500 we require that any damages are noted on the
delivery note at the time of delivery, all other damage claims must be
reported to us within 2 days of taking delivery.
1. You may settle
your order over the telephone,
+44 (0)207 823 9090 .
Pay by Visa, MasterCard or Delta (debit or credit cards)
2. You may e-mail us your name, address, telephone number and a list of what
you would like to order, we will then call you back to arrange. (
Important: do not e-mail us your credit card details)
You may print out and complete our order form, forward it to us by mail
or facsimile +44 (0)870 125 9464 .
Pay by Visa, MasterCard or Delta (debit or credit cards),
Please make Check or Postal orders payable to Bonbon Trading
HERE TO VIEW AND PRINT THE ORDER FORM
Bonbon Trading Ltd
London, SW1X 7JF
Warranties/Guarantees: By this consumer guarantee, Aero Products
International Ltd. guarantees the product and pump motor (exclusive of
the controller) to be free from defects in materials and workmanship for
a period of one (1) year from the date of its original purchase. If
during this period of guarantee the product proves defective due to
improper materials or workmanship, Aero Products International Ltd. will
without charge for labor or parts, repair or replace the product or its
defective parts upon the terms and conditions set out below, provided
that the product has been used for its purposes (as outlined in the
instruction manual) and operated according to all instructions provided.
I. This guarantee will be granted only when the original invoice or
sales receipt (indicating the date of purchase, product type) is
presented together with the defective product. Aero Products
International Ltd. reserves the right to refuse free-of-charge guarantee
service if the above document cannot be presented or if the information
contained in it is incomplete or illegible.
II. This guarantee will not reimburse nor cover the damage resulting
from adaptations or adjustments which may be made to the product,
without the prior written consent of Aero Products International Ltd.,
in order to conform to the national or local technical or safety
standards in force in any country other than the ones for which the
product was originally designed and manufactured.
III. This guarantee will not apply if the type or serial number on the
product has been altered, deleted, removed or made illegible.
IV. This guarantee covers none of the following:
a. Periodic maintenance and repair or replacement of parts due to normal
wear and tear;
b. Any adaptation or changes to upgrade the product from its normal
purpose as described in the instruction manual, without the prior
written consent of Aero Products International Ltd.;
c. Transport costs, home service transport cost and all risks of
transporting relating directly or indirectly to the guarantee of the
d. Damage resulting from:
1. Misuse, including but not limited to (a) failure to use the product
for its normal purpose or in accordance with Aero Productsí
instructions on the proper use and maintenance, and (b) installation or
use of the product in a manner inconsistent with the technical or safety
standards in force in the country where it is used and (c) improper or
incorrect installation of the product;
2. Repair done by non-approved Service Agents or Dealers, or the
3. Accidents, lightning, water, fire, improper ventilation or any cause
beyond the control of Aero Products International Ltd.
V. Any part or parts removed will become the property of c.; and if
replacement parts are fitted or the product replaced in its entirety,
this will not extend the period under the Guarantee.
VI. This guarantee does not affect the consumerís statutory rights
under applicable national laws in force, nor the consumerís rights
against the dealer arising from their sales/purchase contract.
All purchasers must obtain an authorization from Aero Products
International Ltd, before returning a defective product. The product
should be carefully packaged and delivered postage or delivery charges
- Return policies vary
depending on product. For non custom made goods, we accept returns within
seven days after you have been taking delivery. Goods returned must be in
its original packing and in an unused condition; they will be returned at
customer's expense to the original point of dispatch, on request this can
be arranged by us. The refund would be arranged within 30days after we
have received the goods, less insurance, freight costs, and subject to
inspection as to there suitability for resale. Upholstered Furniture
are always custom made orders and can generally not be returned.
Customers based outside the EU will also be responsible for any custom
charges that might be charged when returning goods. If you wish to make a
return please contact us by Telephone +44 (0)20 73525202 or e-mail
firstname.lastname@example.org for a return authorisation code, returns are not
accepted without this code.
Returns and Refunds:
Any cancellation of non-custom orders must be done before the goods
are delivered to the forwarder, cancellations received after that point
will be refunded less freight and insurance costs. Custom orders can
only be cancelled before put in production. If you wish to cancel goods
please contact us by
Telephone +44 (0)20 73525202 or e-mail
- Payment & Retention of
Title: Under normal circumstances, goods must be paid for prior to
dispatch. If, for
any reason, goods are shipped prior to clearance of payments, title in the goods shipped
belongs to Bonbon Trading U.K. until payment in full for the goods is received by us.
Confidentiality: We undertake to exercise
all reasonable precautions to keep information supplied to us by customers strictly
confidential. We do never supply mailing information to third parties.
Applicable Law and Courts of Jurisdiction:
All transactions undertaken through this website are governed by English Law and any legal
actions arising out of such transactions shall be subject to the English Legal processes
and under the jurisdiction of English Courts.
These conditions do
not supersede statutory rights under the Sale of Goods acts but
are designed to clarify the principles and
procedures by which we operate.